Senior Support Consultant for Hydrographic Solutions

Become a key player at Teledyne CARIS as a Senior Support Consultant focusing on hydrographic and cartographic software. This role emphasizes technical expertise and leadership in customer service.
In this vital position with Teledyne CARIS, you will provide expert support for our cartographic production software while shaping training and consulting practices. You’ll work directly with clients to resolve technical escalations, guide software transitions, and enhance the hydrological operations through S-100 and S-101 implementation. This role merges customer support with an innovative approach to product evolution.
Key Responsibilities:
• Advise on CARIS software usage and best practices
• Resolve high-impact technical escalations effectively
• Conduct comprehensive customer training sessions
• Assist transitions to modern geospatial workflows
• Partner with cross-functional teams to incorporate feedback
Requirements:
• Master's degree in a relevant field or...