Service Delivery Manager

Position Description:

This role is hybrid and requires you to be at our client office at a minimum 2 days per week – subject to change at any time.

Your future duties and responsibilities:

1. Managing client relationship
2. Coordinating service delivery
3. Monitoring service performance
4. Ensuring compliance with service level agreements
5. Managing budget
6. Building and maintaining teams

Required qualifications to be successful in this role:

1. Project management experience
2. Requirement gathering, financials knowledge
3. Contracting knowledge

Skills:

• Client Management
• Delivery Management
• Delivery Support
• Financial Services
• Portfolio Management
• Project Management
• Service Design
• Service Strategy Management
• Transition Management
• Transition management ...