Service Delivery Specialist- Deskside Services- FTR

Req ID:

69188

This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Service Delivery Specialist- Deskside Services- FTR to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).

Purpose of Position The Service Delivery Specialist allocates resources and monitors the day-to-day service activities for the team, and provides mentoring, training and limited administrative functions. This position provides expertise to customers in order to sustain effective and timely customer services and contributes to planning processes to help develop the section’s IT strategy.

Accountabilities

Provides leadership and mentoring to team staff. Allocates resources and monitors the d...