Service Design and Process Coordinator

Elections Ontario invites you to apply for the Process and Service Design Coordinator role. Focus on enhancing electoral services through impactful design and process strategies.

This crucial role in the Design & Strategic Innovation Division involves managing service design projects from discovery to implementation. Utilize methods like design thinking to improve the electoral process while collaborating with various stakeholders. Your role will also include nurturing junior staff contributions to ensure project success.

Key Responsibilities:
• Oversee service design and process improvement initiatives
• Implement human-centered design techniques
• Conduct workshops with stakeholders and teams
• Synthesize research findings into user-centered solutions
• Mentor junior staff on project execution

Requirements:
• Minimum 3 years of Service Design experience
• Relevant post-secondary education preferred
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