Full-time

Service Desk Lead

Posted by Fidel Consulting KK • June 08, 2026

📍 Japan, Tokyo, Japan
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Description

 Appealing Points:



  • Lead a high-performing delivery center team with direct impact on SLA success, customer satisfaction, and service excellence

  • Drive continuous improvement initiatives while collaborating with global clients in a dynamic, fast-paced IT support environment

  • Take ownership of team leadership, performance optimization, and strategic service delivery in an international setup


Annual salary: 3 million and above...

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