Service Manager: Leadership in Operations and Customer Service

Step into a leadership role as a Service Manager. Drive shop and field service operations while fostering a culture of excellence and customer satisfaction through effective team management.
You will be responsible for daily operations, ensuring service delivery aligns with customer expectations. With significant experience in the agricultural or heavy equipment sectors, you’ll lead improvements, manage workflows, and provide training to enhance team performance. Your role promotes safety and operational efficiency to advance overall business goals.
Key Responsibilities:
• Direct daily operations of service teams
• Ensure timely management of workflow and schedules
• Verify accuracy of work orders and invoices
• Handle customer inquiries and resolve issues
• Foster team development and performance improvement
Requirements:
• High school diploma or equivalent is necessary
• 5–10 years in the agricultural or heavy equipment field
• Strong background in me...