Job Description
Our client is a busy main dealership who are looking to recruit an experienced and successful Service Manager to run their service department.
Service Manager Role:
To oversee all aspects of the Service Department operations Reviewing CSI surveys and other measures for monitoring customer satisfactionTo challenge and drive the performance of the Service department staffManage, coach and motivate your team to build long-term staff delight and potential progressionControlling costs for the departmentMonitoring performance against agreed targets / budgetsTo control the recruitment process, as requiredPerformance analysis to identify areas of weakness and appropriate, targeted marketing activity.Review Service KPIs on a regular basis to track / monitor performance and identify trends Service Manager Requir...