Service Operations Manager HVAC, FMO

Job Description

Operations Manager HVAC, FMO is responsible for effective management of a team of Facility Coordinators dedicated to the HVAC category for work order management.

Specific responsibilities include but are not limited to driving team engagement to ensure achievement of all requirements, process development and implementation, achieving service level agreements, and maintaining compliance with all regulatory, safety and other requirements.

People Leadership

• Manage a team of Facility Coordinators assigned to various accounts supported by BGIS.
• Responsible for people-oriented activities including employee engagement, development, performance management, hiring, retention, and compensation recommendations.
• Ensure each team member’s work is performed in accordance with all internal and external requirements.
• Maintain current awareness of all applicable regulations and ensure the team is informed of t...