Service Receptionist at AWIN

Enhance customer experiences as a Service Receptionist at AWIN's prestigious Mercedes-Benz Green-Lane dealership. This role focuses on appointment management, customer inquiries, and ensuring exceptional service quality.
As a Service Receptionist, you will efficiently handle service department calls, book appointments, and assist management with various administrative tasks. Your friendly demeanor will ensure positive customer interactions, while you maintain an organized schedule and balance daily cash. This role is key to supporting the dealership's commitment to integrity and customer care.
Key Responsibilities:
• Answer incoming calls within three rings
• Manage service appointment scheduling efficiently
• Assist customers with inquiries promptly
• Arrange customer mobility with shuttles or loaners
• Balance cash and manage payment transactions
Requirements:
• Excellent verbal communication skills
• Previous customer service experience required
• Ou...