Full-time

Service Supervisor - (Location: CDMX/Guadalajara)

Posted by Munters de.Mexico S. de R.L. de C.V. (MEX) • May 31, 2026

📍 apodaca, apodaca, Mexico
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Description

Responsibilities
  • Provide first-level remote technical support to customers.
  • Provide remote and/or on-site technical support to service technicians.
  • Diagnose hardware, software, and operational issues in dehumidification equipment.
  • Act as the main point of contact for technical clarifications between the factory and local operations.
  • Process and manage equipment warranty claims.
  • Validate and implement control updates on equipment with direct factory support.
  • Prepare service documentation and reports.
  • Ensure compliance with safety standards and company policies during on-site operations.
  • Perform service and corrective actions on equipment when required.
Required Profile
  • Technical knowledge of automation and control systems.
  • Customer service skills.
  • Teamwork.
  • Field technical work experience.
  • Willingness to travel.
  • Conversational leve...

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