ServiceNow BA & Agile Liaison: Process Improvement

A leading technology firm is seeking a ServiceNow Business Analyst/Administrator for a 6-month contract in Toronto. The role involves acting as a bridge between business stakeholders and technical teams, focusing on process improvement and platform adoption. Candidates should have at least 5 years of experience in Business Analysis with Enterprise clients and strong skills in Agile methodologies, Jira, and Confluence. Experience in the banking sector is a plus.
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