ServiceNow Business Process Consultant - ITSM AND HRSD
Posted by Ernst & Young Advisory Services Sdn Bhd • June 06, 2026
Description
ServiceNow Business Process Consultant - ITSM AND HRSD
Location: Toronto
Other locations: Primary Location Only
Date: 28 Apr 2026
Requisition ID:
The opportunity
EY is seeking a ServiceNow Business Process Consultant (BPC) with strong functional expertise to support IT Service Management (ITSM) and HR Service Delivery (HRSD) initiatives across client engagements. This role is ideal for a process-focused consultant who enjoys working closely with stakeholders to design, optimize, and implement ServiceNow solutions aligned to leading practices.
You will play a key role in translating business needs into effective ServiceNow workflows, while helping clients realize value through streamlined processes and improved user experiences.
This job posting relates to an existing vacancy within our organization.
Your key responsibilities
- Lead process discovery workshops and stakeholder in...
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