ServiceNow Order Management for Telecommunications (OMT) Architect

Job description: ServiceNow Order Management for Telecommunications (OMT) Architect Bridges business strategy with technical execution, designing complex, automated workflows that span product modeling, inventory management, and order fulfillment. This role ensures that OMT applications are scalable, adhere to best practices, and integrate seamlessly with Telecommunications Network Inventory (TNI), Field Service Management (FSM), and external systems. Core Responsibilities and Implementation Focus Order Management Design: Design of product, service, and resource orders, ensuring efficient decomposition and orchestration of customer orders. Integration with TNI and FSM: Implementation involves integrating OMT with Telecommunications Network Inventory (TNI) to map OMT actions and service specifications to Change Models. This includes automating work order creation for field services during order fulfillment. Architectural Models: Implementation often utilizes domain separation to segrega...