Full-time

ServiceNow Software Asset Management (SAM) Analyst

Posted by Astra North Infoteck Inc. • March 23, 2026

📍 Toronto, Ontario, Canada
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Description

Job Description
Job Description
We are seeking a skilled ServiceNow SAM Pro Analyst / Software Asset Management Engineer to act as the technical authority for ServiceNow Software Asset Management Professional (SAM Pro). This role is responsible for platform configuration, software model governance, data integrity, and troubleshooting across SAM Pro processes. The ideal candidate has strong experience managing SAM Pro tables, performing normalization and reconciliation, and working closely with CMDB and Discovery teams to resolve inventory issues

Experience Required: 6–8 years
Skills: Database Administration (DBMS), ServiceNow

Key Responsibilities
ServiceNow SAM Pro Configuration & Maintenance

Configure and maintain SAM Pro tables, software models, and associated metadata.
Manage normalization and...

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