Full time

Services Architect

Posted by TD SYNNEX • June 03, 2026

📍 Santiago Province, Santiago Metropolitan Region, Chile
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Description

Overview

The Services Architect is responsible for understanding customer needs, challenges, and business objectives, and translating them into scalable, well-defined service solutions aligned with TD SYNNEX’s portfolio.

This role operates regionally across Latin America and requires working in a matrix organization, partnering closely with sales, pre-sales, vendors, and integrators. The position plays a key role in ensuring alignment between customer expectations and service delivery, acting as a bridge between commercial and delivery teams.

Key Responsibilities

  • Design and own service architectures for technology solutions, including cloud, cybersecurity, data center, modern infrastructure, networking, and managed services
  • Translate customer requirements into structured service offerings (scope, roles, assumptions, risks, dependencies, and SLAs)
  • Collaborate with sales, pre-sales, vendors, partners, a...
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