Shift Lead (A&W)

Key Responsibilities:

1. Team Supervision & Leadership:

• Lead and supervise team members during your shift to ensure tasks are completed according to Del Taco’s standards.
• Provide guidance, support, and motivation to the team, ensuring high levels of morale and productivity.
• Ensure that staff members are adhering to safety and food handling procedures.
• Assist in training and developing team members, ensuring they have the necessary skills to perform their roles efficiently.
• Assist in managing team performance, providing feedback, and addressing issues as they arise.

2. Customer Service Excellence:

• Ensure that all customers are greeted promptly, treated courteously, and receive high-quality service.
• Resolve customer complaints and issues effectively, ensuring a positive customer experience.
• Monitor the service area to ensure that customer ord...