Shift Lead for Cage Operations in Ottawa

Join Hard Rock Hotel & Casino Ottawa as a Shift Lead for Cage and Credit Operations. Ensure operational excellence and safety in a vibrant casino environment every day.

This full-time permanent role requires supervisory expertise and a strong understanding of Casino Cage operations. You will be charged with staff training, performance evaluations, and maintaining compliance with Alcohol and Gaming Commission regulations. Your leadership will directly contribute to the positive experience of both employees and guests.

Key Responsibilities:
• Oversee daily Cage operations and safeguard company assets
• Conduct staff training and performance evaluations
• Manage customer disputes with professionalism and composure
• Collaborate with vendors and inter-departmental members
• Fulfill MOD duties and ensure regulatory compliance

Requirements:
• Minimum 3 years of managerial experience in a Casino Cage department
•...