Shipping & Receiving Team Lead

Job Summary

Responsible for fulfillment of client equipment and supply orders and other warehouse duties.

Duties and Responsibilities

• Manage pick‑pack operations on the business line, including creating labels and return labels for Canada Post, Purolator, and UPS.
• Manage the team to ensure orders are posted and invoices printed using the NAV software.
• Ensure the picking and checking of orders meet standards; correctly execute client pick‑up and same‑day driver orders.
• Prepare boxes on time for shipment on skids and deliver them to the designated shipment area.
• Support transfers to national pharmacies and provide necessary details to the inventory department.
• Monitor shelf restocking during and at the end of the shift.
• Contact Customer Service and Inventory departments to review order discrepancies and resolve issues.
• Manage the return process by coordinating with the relevant d...