The Opportunity
Responsible for overseeing shop or field operations ensuring that the flow of work continues through the shop and field.
Assists technicians, parts representatives and customers to troubleshoot machines and arranges technical support.
The Role
Responsible for coaching, mentoring, scheduling, monitoring attendance, conflict resolution, learning and development for a team of employeesOversee the day to day running of the shop and keep the flow of work constantEnsure that the time cards are correct, up to date, and the description of what the employee accomplished reflects the job assignedAnswer any questions and assist technicians with troubleshootingOrganize and schedule labour in the workshop or fieldTrain apprentices in proper work proceduresVerify the level of quality on completed projects by the techniciansCreate quotes for the re...