Site Reliability Engineer (Winnipeg)

L1 Site Reliability Engineer responsible for monitoring, triaging, and executing standard operational tasks across enterprise applications

Supports Kubernetes, APIs, WAF, databases, API gateways (Gloo, Apigee), Kafka, and multi-cloud environments (AWS/Azure/GCP)

First line of defense for incident detection, troubleshooting, and escalation using runbooks and automation

Key Responsibilities

Monitoring & Infrastructure

• Monitor systems using Grafana, Datadog, Splunk, Prometheus, and AIOps tools
• Detect anomalies and follow alert workflows for resolution or escalation
• Validate Kubernetes issues using monitoring dashboards and logs

Runbook Execution

• Follow predefined runbooks for incident resolution
• Restart services, validate system health, and elevate when procedures fail
• Ensure adherence to operational standards
• Perform initial incident triage and severity classificatio...