Full-time

SMB & MidMarket Renewal Manager Role

Posted by Sectigo Limited • June 08, 2026

📍 ottawa, on, Canada
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Description

Drive customer success as an SMB & MidMarket Renewal Manager at Sectigo. This full-time, in-office position focuses on enhancing the renewal process and customer satisfaction.
Sectigo is seeking a motivated individual to oversee client renewals for the SMB and MidMarket segments. You will work closely with various teams to navigate renewals while identifying commercial opportunities. The position requires an analytical approach, excellent negotiation skills, and at least three years of experience in a related field.
Key Responsibilities:
• Oversee full-cycle renewals for assigned client portfolios
• Foster collaboration with sales and customer success teams
• Maintain relationships with critical client stakeholders
• Ensure compliance of contracts through thorough reviews
• Manage Salesforce tools for sales forecasting
Requirements:
• Bachelor’s degree in a related discipline preferred
• 3+ years in sales or portfolio management
• Proven ability to effe...

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