Software Development Specialist - L3 Production Support

Job Title

Software Development Specialist – L3 Production Support

Location: Guadalajara, Aguascalientes (MX-AGU), Mexico (MX)

Qualifications

• Hands‑on development experience in Core Java with at least 3 years
• Worked on projects using the Java tech stack
• Completed coding interview using CoderPad.io
• 6‑9 overall years of software experience
• Strong Java skills
• Experience with SQL, Splunk, and Git
• Hands‑on experience using ServiceNow and process workflow
• Hands‑on experience with AWS (preferred)
• 3+ years of relevant L3 support experience

Responsibilities

• Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
• Support product servers and clients on cutting‑edge platforms; contribute to continuous improvement and continuous delivery
• Continuously focus on enhancing ...