Specialist, Account

Job Description Position Summary: The Account Manager is the primary interface that is responsible for the development of business relationships with current ALLDATA customers.
They will provide post-sales support to current ALLDATA customers, identify, and grow sales opportunities in assigned territories.
Product development support, post sales relations, customer retention, sales skills, follow-up, and action planning are key elements of this position.
Job Responsibilities: * Welcome and setup new customers * Contact customers to review their business and ensure customer loyalty * Resolve outstanding customer issues of various complexity in a timely manor * Renew existing subscriptions and meet their financial targets/Talk Time and other KPIs * Identify sales opportunities to increase customer profitability and drive company revenue.
* Work with other departments to deliver maximum customer retention, sales revenue, and net sales profit.
* This position has no ...