Full time

Specialist, Claims Investigator

Posted by Manulife • June 05, 2026

📍 Toronto, Ontario, Canada
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Description

MAIN TASKS

Going to the scene: Search for signs and assess the situation surrounding the accident. Check for indicators (observe wounds, surface traces, locations, and related vehicles). Record information using a camera or phone to take photos of the scene and document it.

Search for witnesses (contact people present at the scene to gather information). Record testimonies (ask about what they heard and saw, and carefully note every detail).

Interview the insured, witnesses, and related individuals.

Check and verify information (compare testimonies from different witnesses to find the truth).

Verify evidence: work directly with hospitals, police, and relevant authorities...

Collect evidence: Create an evidence list (including photos, videos, recordings, documents...).

Save evidence (ensure evidence is stored safely and is not lost or damaged).

Analyze data. Review the collected information (analyze the evidence and testimonies t...

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