Spécialiste en gestion des commandes clients / Customer Order Management Specialist

Ce Que Nous Offrons

The Opportunity

Join Hitachi Energy and help shape a sustainable energy future. As a Customer Order Management Specialist, you will be the single point of contact for our customers, ensuring that every post-order interaction is smooth and positive. You will play a key role in coordinating processes from order to shipping, anticipating customer needs and ensuring a quality experience. This position will enable you to collaborate with multidisciplinary teams and participate in projects that support reliability and innovation in the energy sector.

How you’ll make an impact

• Ensure complete management of orders and acknowledgements of receipt.
• Coordinate communication between the customer and the internal teams (production, quality, engineering, shipping, service).
• Maintain accurate and confidential customer records in management systems.
• Track orders, changes and cancellations, proactively com...