Spécialiste principal, gestion des données clients | Senior Specialist, Customer Data Management

Job Title Senior Specialist, Customer Data Management

Location Longueuil, Quebec, Canada

Company Overview Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, headquartered in Longueuil, Quebec.

Function Description Reporting directly to the Director of Transformation and Engine Maintenance Solutions, the candidate will play a critical role in executing a five‑year strategic plan for PCS services and products, focusing on understanding and documenting current sales processes, identifying digitization opportunities, and leading key projects required to implement the strategy.

Responsibilities

Conduct a comprehensive inventory of all PCS services, including existing processes, procedures, and financial policies.

Develop future‑state processes for PCS sales and related activities.

Collaborate with cross‑functional teams to streamline processes, socialize strategy, and enhance customer experience.

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