Sr. Consultant, Operations Service Governance

What You'll Be Doing

The Senior Consultant, Operations Service Governance will oversee and enhance the governance delivery for Enterprise Patching, Enterprise Security Hardening, and Enterprise Password Configuration. Responsibilities include developing and maintaining processes and procedures to ensure timely patch deployment, rigorous security hardening of systems, and robust password management practices. The consultant will collaborate with cross‑functional teams to monitor compliance, assess risks, and drive continuous improvement initiatives, ensuring a secure, resilient, and regulatory‑compliant environment. Additional duties involve remediating internal or external deficiencies within the scope of the Operations Service Governance team, advising project managers and directors on technology functionality, and utilizing Business Intelligence tools (Power BI, Tableau, or Qlik) to support data‑driven decision making and enhance reporting. The role also requires prese...