Sr. GTM Specialist, Amazon Connect Sales & GTM Team, Amazon Connect

Position: Amazon Connect Business Development Specialist - US Enterprise

Key job responsibilities

• Own the GTM strategy and execution for Amazon Connect in US Enterprise, collaborating with Sales, Partners, End Customers, Marketing, and other Specialists.
• Leverage deep CCaaS expertise to identify key customer problems in the region, driving demand and assisting field teams in solution delivery.
• Lead cross‑functional initiatives to expand markets and accounts, develop scalable programs for adoption, and uncover new opportunities within the domain.
• Develop and execute goals to drive long‑term growth in geography while meeting or exceeding revenue and non‑revenue KPIs.
• Provide customer data and market signals to Worldwide teams to prioritize product development.
• Deliver monthly/quarterly business reviews and operational planning documents for the technology domain and geography.
• Partner with cross‑fun...