Sr Product Manager, GenAI Knowledge Manager, JP Seller Service

Description
AI tools are only as powerful as the knowledge they are built on. As AI continues to reshape how organizations make decisions and execute work, the quality, structure, and freshness of knowledge assets directly determine the value that AI tools can deliver. Organizations that treat the collection, organization, sharing, and application of knowledge as a company-wide strategic asset — rather than a support function — consistently see stronger returns on their AI investments.
In this role, you will serve as JP 3P's Local Point of Contact on an AI-powered knowledge platform, bridging local business needs with the global product team. You will own the end-to-end configuration, governance, and maintenance of the platform across all job families — from SOPs and policies for sales teams, to troubleshooting guides for technical roles, campaign templates for Marketing, and metric playbooks for Program Managers.
What makes this role exceptional is the combination of scope an...