Stage Experience Lead - Full Time

Job ID:
Store Name/Number: ON‑Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Stage Experience Lead - Full Time will oversee all sales floor departments within a specific Sephora location, including Beauty, Skincare, Fragrance & Haircare or a combination of these areas. The role ensures that all team members execute Sephora’s selling model and provide outstanding client service to achieve and exceed company objectives.

Responsibilities

• Client Experience – Ensure all on‑stage cast properly execute Sephora’s selling model, support timely response to client feedback per department, and partner with their direct manager to address client-related issues via the client service hotline or direct feedback.
• Embracing...