Store Manager, Lakelse Ave (Terrace)

What you'll do

• Provide leadership to the team, consistently coaching and following up to ensure that service model standards are delivered to each customer.
• Enforce delivery of our operating model customer service standards.
• Provide exceptional omni‑channel experience by offering in‑store eCommerce sales and fulfilling eCommerce orders within defined service levels.
• Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.
• Demonstrate and follow up on execution of Marks visual compliance standards, store maintenance and pricing standards.
• Establish plans and follow up on execution of weekly price changes, promotional set‑ups, and department POP as per workbook, achieving 100% system pricing including weekly pricing sweeps.
• Deliver annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control...