Sun Peaks Reservations Supervisor Role

Join Sun Peaks as a Reservations Supervisor and shape exceptional guest experiences from the start. Ensure reservations are made with precision and contribute to hotel operations.
This position is perfect for those with two years of experience in reservations or front office roles. You will assist in staff training and uphold service standards while maintaining a positive work environment. The role supports career advancement in the Hospitality industry.
Key Responsibilities:
• Manage ongoing reservations department operations
• Maintain high standards in guest interactions
• Train staff on compliance with operating guidelines
• Implement new procedures for reservations handling
• Champion the Reservations Group and Tour processes
Requirements:
• Post-secondary education in hospitality or a related discipline
• At least two years’ experience in Reservations
• Proficient in Microsoft Office and Opera software
• Strong communication and problem-solving...