Superintendent, Investigations

Under the direction of the Commander, Clinical Quality Support, the Superintendent, Investigations is responsible for conducting formal investigations assigned under the MLPS Investigations Framework.

The role conducts fair, objective, and appropriately scoped investigations relating to patient care concerns, operational incidents, workplace matters, and other issues requiring formal review. Investigations are conducted using a Just Culture approach that supports organizational learning, accountability, procedural fairness, and continuous improvement.

The Superintendent, Investigations is responsible for gathering evidence, conducting interviews, preparing investigation documentation and reports, and maintaining investigative records in accordance with MLPS policies, procedures, and applicable legislation.

The role works collaboratively with Commanders, Superintendents, and operational staff throughout the investigative process and supports leadership by providi...