Supervisor

SUMMARY

L ’aromas Shift Supervisors are responsible for fostering and maintaining a positive and product work environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The Shift Supervisor is the first point of contact for all staff and customer care inquiries. They are responsible for working with staff and responding to customers’ needs to resolve issues. Shift Supervisors provide supervision to staff on duty and take the role of the Manager on duty when the shop Manager is absent. Shift Supervisors provide coaching, feedback and training and elevate issues to the Manager as needed.

WHAT YOU DO

• Leadership Development : You work closely with Manager to run a business and ensure we hire, train and develop top performing, customer focused people. You set the example and hold your team accountable for delivering outstanding service and performance each and e...