Supervisor(A) De Teléfonos

**Job Number** ********
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?
** N
**Relocation?
** N
**Position Type** Non-Management
***
Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly.
Process guest check-ins, Check-outs, room assignments, reservations, and cancellations.
Block rooms; activate keys.
Set up guest accounts; verify/adjust billing; secure payment.
Operate telephone switchboard station; assist with all calls/requests; relay messages.
Test communications equipment.
Create, review, maintain, print, and compile logs/documentation/reports.
Assist in obtaining guest/VIP information.
Open doors and assist guests/visitors.
Coordinate calls/E-mails/deliveries to meet guest...