Description
SUMMARY: Provides courteous customer support to various exhibitors in the cinema industry.Strives to retain current customers and develop new business opportunities by extending professional and efficient service and suggesting additional services and products to serve customers' needs.This is an entry-level position.Needs to be proficient in both English and Spanish.Please provide a resume in English!
DUTIES AND RESPONSIBILITIES:Provides timely customer support to movie theatres which will include troubleshooting issues on their websites, apps, CRM tools, and data, along with updating websites/email newsletter campaigns/social media postingsBuilds effective relationships and trust with customers by listening to their needsInterfaces with Support Lead to ensure the highest degree of service rendered to clientsPrepares reports and/or correspondence as neededPerforms other related duties as assigned by managementQUALIFICATIONS:Bachelor's Degree required; plus at least 6 months rel...
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