Team Lead, Cards Onboarding at Fairstone

Elevate your career as a Team Lead, Cards Onboarding at Fairstone Bank, focusing on Visa products with a hybrid work model. Provide expert guidance to ensure operational excellence and compliance.

As a Team Lead, you will specialize in onboarding Home Trust’s Preferred and Secured Visa products. Your role requires coaching New Account Specialists and reviewing applications for accuracy, ensuring efficient processes. Collaborating with various departments will also play a pivotal role in your daily responsibilities.

Key Responsibilities:
• Coach New Account Specialists to enhance their performance
• Oversee accuracy of applications processed by staff
• Manage and prioritize application pipelines for service levels
• Conduct quality assurance reviews for compliance standards
• Participate in user acceptance testing for system improvements

Requirements:
• University degree mandatory
• 2–4+ years in credit car...