Team Lead, Cloud Business Office (CBO)

Overview

The Cloud Business Office is seeking a security-focused Team Lead to operate, secure, and continuously improve our Azure and Google Cloud Platform (GCP) landscape through implementing strong operational processes, hands-on coding, and delivery leadership. You will own day-to-day operations; help to set standards and guardrails; and lead projects end-to-end with an automation-first mindset. As a technical leader, you'll coach team members and drive context-appropriate and fit-for-purpose cloud outcomes.

Responsibilities

• Process Excellence & Operations
  • Design, implement, and run robust cloud operating processes: on-call rotations, incident & problem management, change management (normal/standard/emergency), release gating, production readiness reviews, and blameless postmortems with actionable follow-ups.
  • Establish runbooks, OLAs/SLOs, RACIs, ADRs, and quality gates for platform changes; e...