Description
Lead the Cards Onboarding team at Fairstone Bank, focusing on Visa product integration. As a Subject Matter Expert, you will enhance onboarding processes and support frontline staff.
Fairstone Bank seeks a Team Lead for its Cards Onboarding unit, specializing in Home Trust’s Preferred and Secured Visa products. With a minimum of 2-4 years in credit card operations, you’ll ensure compliance and efficiency while coaching new account specialists. Your role will be critical in managing workflows and implementing system improvements to foster operational excellence.
Key Responsibilities:
• Coach New Account Specialists to improve performance
• Review applications for accuracy and compliance
• Open tickets for onboarding vendor issues
• Manage application pipeline to meet service targets
• Conduct quality assurance reviews of completed applications
Requirements:
• University Degree required
• 2-4+ years in finan...
Fairstone Bank seeks a Team Lead for its Cards Onboarding unit, specializing in Home Trust’s Preferred and Secured Visa products. With a minimum of 2-4 years in credit card operations, you’ll ensure compliance and efficiency while coaching new account specialists. Your role will be critical in managing workflows and implementing system improvements to foster operational excellence.
Key Responsibilities:
• Coach New Account Specialists to improve performance
• Review applications for accuracy and compliance
• Open tickets for onboarding vendor issues
• Manage application pipeline to meet service targets
• Conduct quality assurance reviews of completed applications
Requirements:
• University Degree required
• 2-4+ years in finan...
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