Team Leader, Auto (Montreal)

Lead a team of claims experts, managing residential and commercial claims across Canada.

What To Expect

• Supervising, coaching, and developing team members to maximize performance and professional growth.
• Ensuring exceptional customer service to policyholders while maintaining quality and compliance standards.
• Overseeing individual and team performance, providing ongoing and constructive feedback, and ensuring adherence to internal policies.
• Actively participating in the selection, training, and evaluation of employees, while identifying development opportunities.
• Monitoring service levels and file quality, ensuring appropriate reserves for claims.
• Contributing to continuous process improvement and acting as a change agent within the organization.

What You Bring

• 3-5 years of experience in claims.
• AMF 5A license and 1-2 years of management experience.
• Strong communication...