Full-time

Team Leader Hotel AR Collection

Posted by IHG • June 06, 2026

📍 Gurgaon, India, India
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Description

**Role Purpose**

The role manages a group of resources to provide active support to owned/leased/managed hotels in managing Hotels Accounts Receivable, including maximize cash collection and timely query resolution for hotels and their AR customers. Hotel AR activities include, but not limited to maintaining AR customers database, credit reference check, revision of credit limits, Invoice submission to customers, follow-up with customers for outstanding receivables, cash application, customer refunds, reconciliation, Credit Review meetings etc. Ensure that the integrity of all work and interactions with customers are completed with full accuracy and as per agreed SLA and procedures.

**Key Accountabilities**

+ Manage the team and ensure Hotel Accounts Receivable are managed with full accuracy in accordance with Service Level Agreements. AR activities include but not limited to - a) Setup of new customers, Credit Reference check, Revising credit limits, b) Invo...

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