Full-time

Team Leader in Risk Operations

Posted by Hard Rock Digital • June 01, 2026

📍 toronto, on, Canada
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Description

Elevate your career as a Team Leader in Risk Operations at Hard Rock Digital, overseeing Fraud and Compliance efforts. This role blends leadership and operational management in a hybrid setting.
You will play a crucial role as a Risk Supervisor, ensuring team effectiveness in daily operations. This position involves monitoring key performance metrics and providing training while fostering a culture focused on quality and compliance. Your expertise in risk-related areas will drive operational excellence and customer satisfaction.
Key Responsibilities:
• Supervise daily workflows ensuring efficiency and accuracy
• Support and conduct quality assurance checks regularly
• Mentor team members and facilitate their development
• Act as escalation point for operational issues
• Collaborate cross-functionally to enhance processes
Requirements:
• Experience in operational roles within online gaming or fintech
• Proven knowledge in KYC, Fraud, AML, or Payments
• P...

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