Description
Required Travel: Minimal
Managerial: No
Location: Mexico-Guadalajara (AM)
What will your job look like?
Helix / SAS Delivery Ownership & Cross-Functional Orchestration
Own the full delivery lifecycle of Helix / SAS engagements, including:
Solution onboarding and transition from pre-sales
Design, implementation, customization, and integration
System validation, UAT support, and customer acceptance
Post-go-live stabilization and escalation ownership
Act as the single delivery POC for customers and internal stakeholders for all Helix / SAS delivery matters.
Coordinate cross-functional delivery teams, including:
Helix implementation engineers
Telecom domain experts (FM / PM / Analytics)
Integration, DevOps, QA, and Support teams
Helix R&D and Product Management
Drive execution discipline across distributed and global teams.
Contract, Scope & Commitment Management
Own contractual scope, assumptions, dependencies, and...
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