Technical Robotic Specialist For Remote Diagnosis

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Key Responsibilities
Perform remote system debugging and resolution of complex failures that go beyond standard protocols.
Identify real-time bottlenecks and implement strategic improvements to enhance fleet efficiency.
Conduct thorough technical investigations into recurring issues to ensure long-term system stability.
Technical Expertise
Lead the internal expertise for the full spectrum of browser-based diagnostic and fleet management platforms.
Serve as the primary technical point of contact for Sales and Service teams regarding critical technical hurdles.
Evaluate the severity of technical escalations and determine when direct involvement from Engineering is required.
Translate complex field data and technical challenges into actionable insights for the development team to drive product evolution.
Education
Degree in Mechatronics, Electronics, IT, Systems Engineering or similar.
Experience
2 years of experie...