Technical Sales Specialist, CMAX

Job Description

NAPA/CMAX stores offer paint products, equipment, and supplies for body repair, a complete system for aerosol paint mixing, and have expertise in color matching.

As a Technical Sales Specialist, you play a key role in the customer experience. You will be responsible for providing technical expertise to store employees and customers. Additionally, you will ensure the effective use of CMAX paint and body products and recommend best practices for preventive maintenance.

Responsibilities

• Provide routine and emergency technical support, color matching expertise, and product training to collision shop customers and employees.
• Support business development calls, actively participate in the conversion process of new customers, and gather market intelligence on competitive threats and trends.
• Implement Standard Operating Procedures (SOPs) for Paint & Body preparation and detailing operations, and recommend best ...