Full-time

Technical Services Analyst (1-Year Fixed-Term Contract)

Posted by Wenco International Mining Systems • June 13, 2026

📍 Australia, Western Australia, Australia

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Description

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Wenco International Mining Systems (
Reporting to the Client Services Manager the Technical Services Analyst’s main responsibility is to provide remote and on-site Tier 1 support to clients. They will also be responsible for providing one-on-one and classroom training to clients.
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Key Deliverables and Responsibilities
In Office:
Provide timely phone, email and remote access support for existing customers
Maintain duplicate system environments of existing clients for testing and troubleshooting purposes
Record/document all client issues through to resolution using Wenco’s issue tracking system
Plan and practice for system implementation and upgrade projects
Review and contribute to product documentation
Perform Triage Desk ‘1st line support function’
1 week per month working from home on remote support duties.
On Site:
Perform successful implementat...
            

Job Details

Location Australia, Western Australia
Job Type Full-time
Category Operations Specialties Managers
Posted June 13, 2026
Deadline July 23, 2026

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