Technical Services Delivery Manager (Deputy Head of FM)

Job Role

Technical Services Delivery Manager (Deputy Head of FM)

Location Type

HMP Millsike

Reports To

Head of FM

Direct Reports

Departmental Supervisors – Mechanical, Electrical, General and Soft Services, Waste Manager.

Objectives

• Support the Head of FM in delivering operational management of Facilities Management Delivery across the Prison, ensuring consistently high standards of service delivery, compliance, and customer satisfaction.


• Deliver innovation, continuous improvement, and best practice in FM service operations, in collaboration with the Mitie Centres of Excellence and other relevant stakeholders.


• Oversee the performance and development of service delivery teams, ensuring effective resource management and adherence to budgetary constraints.


• Deliver Hard Services requirements aligned to statutory, contractual and SFG20 main...