Technical Services Engineer

Job Description

The Technical Services Engineer is responsible for providing expert technical support on Geospatial products to our customers. This will also include providing maintenance, and the continuous improvement of products, systems, and services to ensure optimal performance, reliability, and customer satisfaction. The role involves diagnosing and resolving complex technical issues, delivering proactive solutions, and collaborating with internal teams and external stakeholders to enhance service delivery. The Technical Services Engineer also contributes to the development of best practices, technical documentation, and process improvements, ensuring compliance with organisational standards and driving operational efficiency. The Technical Services Engineer role will be primarily home based but as the team has colleagues working across several UK locations, travel to and working at these sites will be required based on business need. There may also be a n...