Tenant Engagement Business Lead Role

Be a key player at Toronto Community Housing as the Tenant Engagement Business Lead for the HoMES 2.0 project. Oversee project deliverables, manage stakeholder relationships, and transform tenancy processes in a hybrid work setting.
In this critical role, you will ensure effective delivery and oversight of Tenancy Management activities for the HoMES upgrade. Your work will involve liaising with business units to define solutions, leading user testing, and capturing project updates. This position directly contributes to improving housing services and operational efficiency.
Key Responsibilities:
• Represent and advocate for multiple business interests
• Ensure project timelines and stakeholder requirements are met
• Lead process development and relationship management
• Report ongoing project status and potential risks
• Guide and support business SMEs throughout the project
Requirements:
• University degree or related experience
• Minimum 8 years in a serv...