Description
**PURPOSE AND SCOPE:**Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company policy requirements.Provides superior service, product support and sales promotion to Canadian dialysis customers within the assigned sales territory. Functions as a hemodialysis (HD), peritoneal dialysis (PD) and pharmaceutical expert resource.**DUTIES / ACTIVITIES**:**CUSTOMER SERVICE:*** Responsible for driving the FME Canada culture through values and customer service standards.* Accountable for outstanding customer service to all external and internal customers.* Develops and maintains effective relationships through effective and timely communication.* Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.**PRINCIPAL RESPONSIBILITIES AND DUTIES*** ·Achieve projected quarterly sales budget throug...
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